How to Create a Survey in Google Docs

by Ramon · Published September 25, 2019 · Updated September 26, 2019

Hello and welcome to all of you. In this article, I will show you how to create a survey on Google docs. This article is to complete (in more detail) in the previous article How to Make Google Form Survey.

In this example, I will make a customer satisfaction survey in a company. The following is a list of survey questions to be made:

You can change the question as you want. I show only four questions.

Name of customers
Email of customers
Are the prices too expensive?
What percentage discount do you want?

Preparation.

Here is How to Navigate to Google Docs Forms Step by Step That You Could Follow:

1. Sign in to your Google account. If you don’t have a Google account, create an email on the Gmail service. Once you sign in to your Google account, you can access the Google docs service.

If you have already signed into your Google account, you go directly to step two.

2. Go to the Google docs service, click on this link -> https://docs.google.com.

After you open the link of Google Docs, now navigate to Google Docs page. In the top left corner (see picture above, in the red box) click on these three lines (Main Menu). After that, click the Forms menu (see picture below).

After you click the Forms menu, a Google Forms Dashboard will appear.

Step to Create a Survey in Google Docs

Google Docs has provided a template that you can use. Templates that have been provided for example;

Order Form
Party Invite
RSVP
Contact Information
Event Registration
T-Shirt Sign Up
Event Feedback
Job Application
Work Request
Customer Feedback
Exit Ticket
Assessment
Course Evaluation

In this article I will not use a template, a survey will be made from scratch. The question of the surveys is the name, email, price, and discounts.

Lest start.

1. Click the Plus ( + ) button.

An untitled form will appear.

2. Now we will change some parts that we needed. Sequentially follow the following steps.

Create the title of the surveys.

Click Untitled form (1) then type Customer Satisfaction Surveys as the title of the surveys.
Click Form description (2) then type the description of the form. As example please type: These surveys were made to determine the level of customer satisfaction.

Create question number 1 (Please type your name).

Click Untitled Question (3) then type Please type your name.
- Option 1 (4) automatically will change to Short answer text.
- Multiple choices (7) automatically will change to Short answer. You can change to another type of answer.
Click the Required button (10). This means that the user must fill in the name field.

If your steps follow the example above, then the results will look like this:

Create question number 2 (Please type your email).

Click add question (11)
Then type on the question field: Please type your email.
Multiple choices (7) automatically will change to Short answer. You can change to another type of answer.
Click the required button (10)

Create question number 3 (Are the prices too expensive?)

Click add question (11)
Then type on the question field: Are the prices too expensive?
Click Multiple choices (7) then choose Dropdown. You can change to another type of answer.
Click on the Option 1 and type Yes
Then click Add Option (6) and type No
Click the required button (10)

Create question number 4 (What percentage discount do you want?)

Click add question (11)
Then type on the question field: What percentage discount do you want?
Click Multiple choices (7) then choose Short answer. You can change to another type of answer.
Click the required button (10)

If your steps follow the example above, then the results will look like this:

Result of How to Create a Survey in Google Docs

If the results are not the same as the example image above, you can repeat again. Need a lot of practice to make surveys on Google Docs.

How to Send the Surveys?

To send the surveys to your friends or your college, click SEND button on the top right of your screen.

You can send your surveys in three ways:

First is send surveys via email (1)
Second is send surveys via a link (2)
And the last is via embedded on the website (3)

Send the Survey Via Email in the topic of How to Create a Survey in Google Docs

I will demonstrate sending surveys via email. There is a written example@howcreateit.com you can replace it with another email. You can collect the email of your user that will fill the surveys, to do this checklist on the top left of your surveys forms (Collect email addresses).

Click SEND (bottom right).

How to Open the Surveys Result?

Before opening the survey results, here are the survey views that you make when opening the surveys via email.

After the data is filled in by the user and click Submit then we can see the survey results.

To see the surveys result go to your Google Docs account -> https://docs.google.com then click Main Menu then click Forms. Click on the Customer Satisfaction Surveys and then click Response. See the picture below for detail.

You can go directly to Google Form via the following link https://docs.google.com/forms/

Information:

Number 1 is the surveys responses
Number 2 to create a spreadsheet

If you want to create a spreadsheet, just click the button number 2. The following is the survey results in the spreadsheet.